2023/24 Home Safety & Security

Before completing this application form, you should have read the Town of Port Hedland Grants Program overview and Home Safety and Security Rebate Scheme guidelines.

Incomplete applications will not be considered.

The below section "Terms & Conditions" of the application form is designed to help you, and us, understand if you are eligible for this rebate. 

The Town's Community Safety Team is ready to answer any questions you may have in relation to your application.

If you have any questions in regards to these eligibility criteria, please email grants@porthedland.wa.gov.au or call (08) 9158 9300.

General

1. The Home Safety and Security Rebate Scheme (‘Scheme’) is being run by the Town of Port Hedland, 13 McGregor Street, Port Hedland ('Town') (ABN 19 220 085 226) during the Promotional Period.
2. Application for the Scheme commences at 12:01am on 1 May 2022 AWST and concludes at 11:59pm on 31 July 2024 AWST and this will form the Promotional Period (‘Promotional Period’).
3. Information on Scheme eligibility and other details contained within promotional advertisements for the Scheme forms part of the T&C.
4. By applying to access the Scheme, Participants agree to abide by the T&C.
5. The Rebate is not transferable.
6. The T&C of the Scheme are governed by the laws of the State of Western Australia.
7. Application to access the Scheme is free. Participants will be responsible for all costs associated to be eligible for the Scheme, which includes but not limited to the installation and the operation of the safety and security products (‘Approved Products’), and the utilisation of the Rebate.

Eligibility

8. The Scheme is only available to residents in relation to residential properties (’Property’) in the Port Hedland local government area (‘Participants’) – evidence of residency will be required upon application.
9. To apply to access the Scheme, Participants must complete and return the Town's prescribed Application Form (‘Application Form’) during the Promotional Period.
10. The Scheme is available for the purchase of Products and / or the installation of new Approved Products on the Property (internally and externally) after 1 May 2022 and before 31 July 2024 only.
11. Purchase of Products and the installation of new Approved Products must be from local suppliers within the Port Hedland local government area – proof of purchase and installation will be required upon application.
12. The Application Form is available electronically through the Town’s website.
13. Completed Application Forms will only be received during the Promotional Period through the following methods:

(a) postal mail: Town of Port Hedland, PO Box 41, Port Hedland WA 6721;

(b) electronically via email: grants@porthedland.wa.gov.au; or

(c) in-person to the Town of Port Hedland Civic Centre, 13 McGregor, Port Hedland WA 6721 between 8:00am and 4:00pm weekdays.

Criteria

14. To access the Scheme, participants must:

(a) complete and return the Application Form during the Promotional Period;

(b) not submit more than one Application Form per household – additional Application Form will nor be considered;

(c) either be the owner of the Property, or must provide written consent from the ratepayer of the Property to apply to access the Scheme;

(d) provide proof of purchase of Approved Products, proof of installation of new Approved Products and proof of finalisation of payment;

(e) for CCTV only: Where any part of the CCTV is installed outside, the CCTV system must be registered with Cam-Map WA and proof submitted with your application – please see https://www.police.wa.gov.au/Your-Safety/State-CCTV-Register for more information about Cam-Map WA and to register; and

(f) for electrical installation work, provide proof of installation by a local Port Hedland local government area licensed electrician.

Rebate

15. The Rebate available for the Promotional Period are as follows (‘Rebate’):

50% of the total cost of the Approved Products and installation, up to the value of $400 for the Approved Product claimed under the Scheme.

16. The Town has the absolute discretion regarding the provision of the Rebate which includes but not limited to the installation and the operation of the Products.

Approved Products

17. The supply and/or installation after 1 May 2022 and before 31 July 2024 of the following new products by local suppliers and/or installers in the Port Hedland local government area are approved by the Town for the Scheme (‘Approved Products’):

(a) home alarm and CCTV system (wireless and hardwired);

(b) security door screen;

(c) security window screens;

(d) security window shutters; 

(e) security sensor light;

(f) deadlocks;

(g) wi-fi video doorbell

Indemnification

18. By applying and accessing the Scheme, the Participant agrees to hold harmless, defend and indemnify the Town from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, consequential losses, costs or expenses, with respect to or arising out of or related to (i) access to the Scheme, or (ii) participation in any Scheme / Rebate related activities, acceptance of the Rebate and/or use or misuse of a Rebate (including, without limitation, any loss, property loss, damage, personal injury or death caused to any person(s).

Third Parties

19. By applying and accessing the Scheme, the Participant agrees to hold harmless, defend and indemnify the Town from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, consequential losses, costs or expenses, with respect to or arising out of or related to (i) access to the Scheme, or (ii) participation in any Scheme / Rebate related activities, acceptance of the Rebate and/or use or misuse of a Rebate (including, without limitation, any loss, property loss, damage, personal injury or death caused to any person(s).
20. This Scheme is in no way sponsored, endorsed, or administered by, or associated with WA Police, Facebook, or other third parties.

Variation

21. In the event of any conflicting provisions, this T&C takes precedence over the advertised information.

Questions?

Please view the Home Safety and Security Rebate Scheme FAQ or contact grants@porthedland.wa.gov.au.

Complaints

If you have any complaints in relation to the Competition, please contact the Town of Port Hedland via:

Email: council@porthedland.wa.gov.au

Telephone: +61 8 9158 9300

Post/In-person: Civic Centre, 13 McGregor Street, Port Hedland WA 6721

If you are not completely satisfied with the way the Town of Port Hedland has handled your complaint, you can escalate the matter to the:

Department of Local Government, Sport and Cultural Industries

Email: info@dlgsc.wa.gov.au

Telephone: +61 8 6552 7300

Post: PO Box 8349, Perth Business Centre WA 6849